may connect to or interact with us through the use of our products and services (hereinafter collectively referred to as the “Services”). Please read the following carefully to understand our policy and practices regarding your Personal Data and how we will treat it. Unless restricted by applicable law, by using the Website and the Services, you agree that any and all Personal Data relating to you collected by us or provided by you from time to time may be used, processed, and disclosed for such
you, your devices, and your interaction with the Services. Some of this information identifies you directly or can be used to loosely identify you when combined with other data. Any data, whether true or not, about an individual who
can be identified from that data; or from that data and other information to which
the organization has or is likely to have, is considered personal data (“Personal
1. Collection of Personal Data
Information you willingly provide. When using our Services, you may be asked to provide personal information about yourself, such as, amongst others, your name, contact information, payment information, details about your home or properties you are interested in or financial information. For example:
1. when you register an account with us on the Website;
2. when you contact our customer service by email, telephone, or in person,
to resolve any issues that you may be facing or with enquiries or requests;
3. when you subscribe to the services that we are providing on the Website,
or for our email notifications;
4. when you carry out transactions with us on or in relation to the Website;
5. when you provide to us any personal data relating to a third party (eg
information of your spouse), by submitting such information means you
have obtained the consent of the third party;
Location Data. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information. Your location information is determined by GPS technology. You can withdraw consent at any time by not advancing further or by deactivating the service on your mobile device or computer;
2. Purposes for the Collection, Use and Disclosure of Your Personal Data
2.1 PTPL collects, uses and discloses your Personal Data for the following purposes:
1. verifying your identity;
2. improving your browsing experience by personalizing the Website;
3. to provide you with the goods and services which you have signed up for;
4. administering the Website;
5. responding to your enquiries or requests pursuant to your emails and/or
submission of form(s) on the Website;
6. resolving complaint, responding to and taking follow-up action on
complaints regarding the use of the Website or any Service provided by us;
7. conducting market research for statistical, profiling and statistical analysis
for the improvement of services provided to you;
8. sending you general commercial communications via any communication
channel, not limited to email, voice call, SMS and app notifications;
9. to provide media announcement and responses;
10. performing office and operational administrative matters;
11. to perform analytics and tracking, and conducting market research;
2. Purposes for the Collection, Use and Disclosure of Your Personal Data
2.2 Do Not Call Provisions. If you have provided your Singapore telephone number and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number, then from time to time, PTPL may contact you even if these Numbers are registered with the Do Not Call Registry, with information about our products and services. You may however advise in writing should you wish not to be contacted by us at your Numbers for such purposes. In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, then we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
3. Disclosure of Personal Data
3.1 PTPL will protect your Personal Data against unauthorized disclosure.
3.2 Without your express consent, we will not disclose your Personal Data to third parties for the purposes of direct marketing.
3.3 We may disclose your Personal Data to any member of our group, such as our service providers and professional advisors for the following
1. to comply with any legal requirement;
2. to enforce or apply our Terms of Service and other agreements;
3. for any purpose allowed under any applicable law or regulations;
4. to protect our rights, property, and safety and the rights of other users of the Website, and others;
5. in connection with any legal proceedings or prospective legal
3.4 Where we disclose your Personal Data to third parties without your consent, we will employ our best efforts to require such third parties to protect your Personal Data.
4. Withdrawal of Consent
4.1 Should you wish to withdraw consent to use of your Personal Data, you can do so by contacting our customer service.
4.2 Please note that if you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not
be in a position to continue to provide our Services to you. On notice from you, we will inform you of the likely consequences of the withdrawal of consent, including but not limited to the termination of any agreements you may have with us and your being in breach of your contractual obligations or undertakings. Our legal rights and remedies in such event are expressly reserved.
5. Accuracy and Security
5.1 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Services that you have requested.
5.1 All information you provide to us is stored on our secured servers. Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.3 PTPL will always strive to ensure that users’ personal information and data is protected against unauthorized access. PTPL has implemented appropriate electronic and managerial measures in order to safeguard, protect, and secure users’ personal information and data.
5.4 You however understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to the Website; any transmission is at your own risk. Additionally, we
cannot assume responsibility for any unauthorized use of your Personal Data by
third parties which are wholly attributable to factors beyond our control.
5.5 We urge you to take steps to keep your personal information safe, such as
choosing a strong password and keeping it private, as well as logging out of your user account and closing your web browser when you have finished using our Services on a shared or unsecured device.
6.1 PTPL may terminate your account immediately without prior notice under certain circumstances at our own discretion such as breaches or violations of the Terms or other incorporated documents, guidelines or rules or request by law enforcement or other government agencies;
6.2 The Terms of Service will continue to apply until terminated by either you
6.3 You may end your agreement with us at any time for any reason by
deactivating your accounts and discontinuing your use of the Services;
6.4 We may suspend or terminate your accounts at any time for any reason if we reasonably believe you have violated the Terms of Service or you create risk or possible legal exposure for us;
7. Governing Law
8.1 We shall not be liable for any voluntary disclosure or personal data made by you to other users in connection with the use of our Websites.
9. Third Parties
9.1 Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.